Wednesday, July 15, 2009

Case 2: Lufthansa: Taking Mobile Computing to the Skies While Keeping the Mobile Workforce Connected

Case Study Questions And Answers:

1. Are many of Lufthansa’s challenges identified in the case similar to those being experienced by other businesses in today’s global economy? Explain and provide some examples.

Answer:
The challenges that Lufthansa are similar to those being faced by the other business today because company’s need to provide their employees access to work and training outside of the office. The employee experiences other environment as they work in different places and gain knowledge from their experience and activities. It is also part of working and traveling so that they can learn new things.

2. What other tangible and intangible benefits, beyond those identified by Lufthansa, might a mobile workforce enjoy as a result of deploying mobile technologies? Explain.

Answer:

Tangible benefits include of using of new technology and use of the latest device for the improvement of their company. It will lessen the work of the workers and will help them to fasten their work and to be easier in performing the task for their company. Intangible benefits is and easier and more develop company.

3. Lufthansa was clearly taking a big risk with their decision to deploy notebook computers to their pilots. What steps did they take to manage that risk and what others might be needed in today’s business environment? Provide some examples.

Answer:

Lufthansa created a list of parameters that notebook PCs needed to meet before purchasing the laptops. They created their own secure network.

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